Privacy Policy

YKMB Software GmbH Privacy Policy

YKMB Software GmbH (hereinafter referred to as “YKMB”) takes the protection of your data very seriously and maintains the YKMB platform in accordance with the applicable data protection law which includes the guidelines from the EU General Data Protection Regulation (referred to hereinafter as GDPR). The following paragraphs explain our privacy policy.

Collecting and processing of personal data

Personal data will only be stored if you provide us with this information in the course of a registration, a survey, a price tender or a contract for which you have approved it for your own convenience. In addition, the following information is collected when visiting our website: IP address, website from which the visit took place (referral), pages visited, downloaded files, video / audio views, click on individual links, search words or search phrases (site search), duration of the visit, used browsers, etc. If the visit takes place via online advertising, for example with banners, video ads, search engine advertising, etc. we additionally record which banner or AdWords motivated your visit to the YKMB Software GmbH website. With these findings, we can further optimize our Internet pages and even better tailor them to the needs of our visitors.

Use of cookies

1) Cookies: YKMB uses cookies and active components (e.g., JavaScript) to track the visitor’s preferences and make the web pages as optimized as possible. Cookies are small text files that are stored on your computer when you visit our website. If you wish, you can delete the cookies at any time. However, this may mean that you are no longer able to use individual functions. To delete the cookies please refer to the help function of your browser.

2) Third-party cookies: Some YKMB pages contain content and services from other providers (such as YouTube, Facebook, Twitter), which may use cookies and active components. YKMB has no influence on the processing of personal data by these providers.

Using the web analysis tool Webtrends

For all websites, YKMB carries out access measurements with the web analysis tool Webtrends. The access data is recorded anonymously so that no connection to a user can be established. In particular, this is done by anonymizing the IP address. Cookies are used to measure the use of the website. By doing so, YKMB can improve its data quality.

Use of social plugins as part of social media

1) Facebook: YKMB websites use social plugins (“plugins”) of the social network Facebook.com, operated by Facebook Inc., Palo Alto, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Facebook” or “Like” or “Share”. If you call up a page of our website that contains such plugins, they are initially disabled. Only when you click the provided button, the plugins will be activated. With this activation, you connect to Facebook and declare your consent to submit data to Facebook. If you are logged into Facebook, Facebook can assign the visit to your account there. If you press the respective button, the corresponding information will be sent directly to Facebook and stored there. For the purpose and scope of data collection, the further processing and use of data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to the Facebook privacy policy. If you do not want Facebook to collect data about you through our website, you must log out from Facebook before you visit our website.

2) Google+: YKMB websites use social plugins (“plugins”) of the social network plus.Google.com operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). The plugins are marked with the Google+ logo or the addition “Google+” or “Google plus”, or “+1”. If you call up a page of our Internet site that contains such plugins, they are initially disabled. Only when you click the provided button, will the plugins be activated. This activation will connect you to Google+ and your consent to transfer data to Google. If you are logged in to Google+, Google can assign the visit to your account there. When you click on the relevant button, the corresponding information is sent directly to Google and stored there. For the purpose and scope of data collection, further processing and use of data by Google, as well as your rights and settings for the protection of your privacy, please refer to Google’s privacy policy. If you do not want Google to collect data about you through our website, you must log out from Google+ before you visit our website.

3) YouTube: YKMB websites use the YouTube video platform provided by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 in the United States. YouTube is a platform that enables the playback of audio and video files. When you visit our website, YouTube’s connected player connects to YouTube to ensure the technical transfer of the video or audio file. When you connect to YouTube, data is transferred to YouTube. For the purpose and scope of the data collection, further processing and use of the data by YouTube, as well as your rights and settings for the protection of your privacy, please refer to YouTube’s privacy policy.

4) Twitter: YKMB websites use social plugins of the social network Twitter, which is operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo or the addition “Tweet”. If you access our pages that contain such plugins, they are initially disabled. Only when you click the provided button, will the plugins be activated. With this activation, you connect to Twitter and declare your consent to transfer data to Twitter. If you are logged into Twitter, Twitter can assign the visit to your account there. When you press the respective button, the corresponding information is sent directly to Twitter by your browser and stored there. For the purpose and scope of the data collection, the further processing and use of data by Twitter as well as your rights and settings for the protection of your privacy, can be found in the Privacy Policy of Twitter.

Use of external links

YKMB may contain links to third-party internet sites from non-connected providers. After clicking on such links, we have no influence on the collection, storage and processing of any personal data being transferred to the third party by clicking on the link (such as the IP address or the URL of the page on which the link is located), as the behavior of third parties is beyond our control. For the processing of such personal data by third parties, YKMB assumes no responsibility.

Use of personal data and purpose

YKMB or a service company commissioned by YKMB uses your personal data for the purposes of the technical administration of the web pages, for the customer administration, for product surveys and for your inquiries at YKMB only in the scope required for or according to the processing specifications defined on our website. Our employees and other service companies employed by YKMB are obliged to maintain secrecy and to comply with the provisions of the Data Protection Act. In addition, all necessary technical and organizational measures to ensure data protection are ensured.

Security

YKMB complies with security requirements in order to protect your data administered by us against unauthorized disclosure or manipulation, loss, destruction or access by unauthorized persons. Our safety measures are continually being improved according to the technological development.

Advertising

If you provide us with personal data, we use it to inform you and ask you about our products and services as long as you have explicitly given us your consent to the use of your personal data for advertising purposes. If you have given your consent to such use, but do not wish to receive any advertising from YKMB in the future, you can revoke your consent at any time for the future. Your data will then be deleted or, in case your data is necessary for billing and accounting purposes, blocked.

Contradiction

You may at any time revoke your consent to the collection, processing and use of your personal data for the future. The deletion of your personal data takes place, if you revoke the consent to the storage of your data, if your personal data is no longer needed for the fulfillment of the purpose pursued with the storage, or if the storage of your data is for other legal reasons inadmissible. Data which is required for billing and accounting purposes or which is subject to statutory retention are not affected by this clause.

Your Rights

You have a lot of rights relating to your personal information, these are:

1. The right to be informed about how your personal information is being used (like this notice!)

2. The right to access the personal information we hold about you

3. The right to request the correction of inaccurate personal information we hold about you

4. The right to request that we delete your data, or stop processing it or collecting it,
   in some circumstances

5. The right to stop direct marketing messages

6. The right to withdraw consent for any consent-based processing at any time

7. The right to ask us to explain any computer-system decision about you

8. The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office.

If you want to exercise your rights, have a complaint, or just have questions, please contact us. As a starting point, we have 30 days in which to respond to you. Our contact details are at the end of this Policy.

Contact

For information, suggestions and complaints regarding the processing of your personal data, you can contact our data protection officer. If, despite our efforts to ensure correctness and being up-to-date, incorrect information is stored, we will correct it at your request.

You can contact our Data Protection officer by dropping us a line a
dataprotection@youknowme.best

Or if you’d like to, you can write to us at:

YKMB Software GmbH
Data Protection officer
Pfauengasse 8/32
1060 Vienna, Austria